1. Log into your Merrit Online account

a. Access the Merritt online portal by going to www.merritt.ca (1)and clicking “Merritt Online Accounts” (2)

b. In the top-right corner, click “Login” (1), then enter your username and password (2).  (if you don’t remember your password, click “Reset Password” to reset it, in most cases your username will be your email address)

a. Click “Home” (1), and then “My Profile” (2)

b. Click “Edit” beside your Utility Account (you will have to enable email billing for each account)

2. Add email billing to Utility Account

a. Find your Account Number (1) and PIN (2) on your Utility Bill.

b. Enter your account number (1) and PIN (2) from your utility bill as shown. Click the “notification” check box (3), select “Attach a PDF Copy of the Utility Bill to the Email” (4).  Enter your email address (5) and click “Verify” (6).  Check your email and enter the 6 digit verification code (7) and click “Continue”

c. Enter your email address as your “User Name” and your “Email Address” (1), enter a password (at least 7 digits) (2), and click “Save”

3. Add email billing to property tax account

 a. Click "Home" again, "My Profile", and then click "Edit" next to your property tax account. (if your property tax account is not set up, please refer to the new user setup guide in the help section, look for "Step 3 - Add your property tax account")

b. Find your roll number (1) and Access Code (2) from your property tax notice as shown (with any leading zeros but without the 451)

c. Enter your roll number (1) and Access Code (2) from your utility bill as shown. Click the “notification” check box (3), select “Attach a PDF Copy of the Utility Bill to the Email” (4).  Enter your email address (5) and click “Verify” (6).  Check your email and enter the 6 digit verification code (7) and click “Continue”